Terms of service

Welcome to Attirza. These Terms of Service govern your use of our website and purchases from our store.

Attirza is operated by [Full legal name of the business or sole trader], located at [Full business address].

For questions, please contact support@attirza.com.

1. Using Our Store

You must be legally capable of entering into a purchase contract under the laws applicable to you.

You agree to provide accurate information when placing an order and to use our website lawfully. You must not interfere with the website’s operation, attempt unauthorized access, or use the store for fraudulent transactions.

1. Products and Descriptions

Attirza offers clothing and accessories as described on individual product pages.

Please review the product description, size chart, materials, care instructions, and available options before ordering. Accessories shown in styling photographs are included only where expressly stated.

We aim to represent products accurately. Colors may appear different depending on your screen settings and lighting. This does not affect your rights if an item is faulty or materially different from its description.

1. Sizing

Sizing may vary between styles. Please use the size information provided for the specific item rather than relying only on your usual clothing size.

Contact support@attirza.com before ordering if you need help understanding a size chart. Fit preferences do not limit any return rights available under our Return & Refund Policy or applicable law.

1. Prices and Payment

The applicable currency, product prices, shipping charges, and taxes collected by us are displayed before you complete your purchase.

Available payment methods are shown at checkout. Your bank or payment provider may apply separate currency conversion fees or other charges.

If we identify an obvious pricing or product information error affecting your order, we will contact you before proceeding. You may accept the corrected information or cancel the affected order for a refund.

1. Orders and Acceptance

After placing an order, you will receive an acknowledgment confirming that we have received it. This acknowledgment does not by itself constitute acceptance.

Your order is accepted when we send a separate acceptance or dispatch confirmation.

If we cannot fulfill an order because an item is unavailable or for another legitimate reason, we will notify you and refund any payment collected for the unfulfilled items.

1. Shipping and Delivery

Shipping destinations, available services, charges, and estimated delivery times are described in our Shipping Policy and displayed at checkout where applicable.

Delivery estimates are not guaranteed unless expressly stated. Any specifically agreed delivery date takes priority over general estimates.

For consumer purchases, the risk of loss generally remains with us until you or your nominated recipient receives the goods, subject to applicable law.

If your order is delayed, missing, or damaged, contact support@attirza.com so we can investigate and provide an appropriate solution.

1. Changes and Cancellations

If you need to change or cancel an order, contact us as soon as possible. We will try to accommodate your request before dispatch.

If an order has already been dispatched, you may still have cancellation or return rights under our Return & Refund Policy and applicable law.

1. Returns, Refunds, and Faulty Items

Please refer to our Return & Refund Policy for return procedures, applicable time limits, return shipping costs, and refund information.

Nothing in these Terms limits your mandatory rights regarding faulty, damaged, or incorrectly described products.

1. Promotions

Promotional offers are subject to the eligibility requirements, dates, and conditions displayed with the offer.

Discount codes must be entered before completing payment unless the promotion states otherwise. Restrictions on combining offers will be disclosed in the relevant promotion.

1. Intellectual Property

Website text, graphics, logos, photographs, and other content are protected by applicable intellectual property laws and belong to their respective rights holders.

You may use the website for personal shopping purposes. Commercial reproduction or distribution of protected content requires permission from the relevant rights holder.

1. Reviews and Customer Content

If you submit a review or other content, it must reflect your honest experience and must not infringe another person’s rights or contain unlawful material.

You permit us to display submitted reviews and associated content for the purpose for which they were provided, subject to applicable privacy law.

We may moderate unlawful, abusive, spam, or irrelevant content. Reviews will not be removed solely because they express a negative opinion.

1. Privacy

Our Privacy Policy explains how we collect, use, and share personal information when you visit our website or place an order.

Please do not send payment card security codes, banking passwords, or verification codes by email.

1. Third-Party Services

Our website may link to independent websites or use third-party services, including payment and delivery providers.

Those providers may have their own terms and privacy notices. Their involvement does not remove our responsibilities to you as the seller.

1. Liability

We remain responsible for our obligations under applicable law.

Nothing in these Terms excludes or limits liability for fraud, death or personal injury caused by negligence, or any other liability that cannot lawfully be excluded or limited.

Your mandatory consumer rights remain unaffected.

1. Disputes and Applicable Law

If you have a complaint, please contact support@attirza.com so we can try to resolve it.

Any applicable law or dispute resolution arrangements must preserve the mandatory consumer protections and court rights available to you under applicable law.

1. Changes to These Terms

We may update these Terms for future use of our website and future purchases. Changes will not retrospectively alter an accepted order unless required by law or agreed with you.

1. Contact Information

Trading name: Attirza
Legal operator: [Full legal name of the business or sole trader]
Business address: [Full business address]
Email: support@attirza.com